DEAR CUSTOMERS,
AS OF THE 30TH JUNE 2018, SIMULATOR WORLD WILL BE WITHOUT AN OPERATIONS SITE. OUR CURRENT LEASE HAS ENDED AND THE LANDLORD HAS LEASED THE SITE TO ANOTHER TRADER. THEREFORE WE HAVE DECIDED TO CEASE OPERATIONS UNTIL A SUITABLE SITE IS SOURCED.

FROM SATURDAY 30TH JUNE 2018, ALL VOUCHER REDEMPTIONS WILL NO LONGER BE AVAILABLE UNTIL FURTHER NOTICE.

IF A CUSTOMER WISHES TO WAIT FOR OUR NEW SITE, WE’RE PREPARED TO COMPENSATE THEM, BY CONTINUATION OF THE VALID VOUCHER REMAINING TERM AT THE NEW SITE IN 12-18 MONTHS, PLUS A 6 MONTH EXTENSION TO THOSE VOUCHERS, PLUS A BRING A FRIEND FOR FREE ON THE DAY OF REDEMPTION.

CUSTOMERS CAN STILL CONTACT 03 9642 3203 UNTIL 30TH JUNE 2018 AND WE WOULD ENCOURAGE REDEMPTION BEFORE THIS DATE OF ANY EXISTING PAID EXPERIENCES SO THEY DON’T NEED TO WAIT FOR OUR NEW SITE.

WE PRIDE OURSELVES ON BEING TRUE TO OUR CUSTOMERS AND BELIEVE THAT IN THE LONG RUN, WE WILL BE ABLE TO OFFER A MORE STABLE AND SUCCESSFUL EXPERIENCE AND ENTERTAINMENT VENUE.

YOU MAY STILL GET IN CONTACT WITH US FOR ANY QUERIES THROUGH EMAIL MANAGEMENT@SIMULATORWORLD.COM.AU